This policy explains how Hitachi collects and uses personal data submitted through hitachimachinery.com inquiry forms when you request information about construction and building machinery.
We may collect name, work email, phone, company name, country or site location, and free-text descriptions of equipment needs. Server logs may include IP address and browser type for security monitoring.
Data is used to respond to quote requests, route messages to dealers, improve catalog content and support warranty follow-up. We do not sell personal data.
Authorized dealers and service processors acting on our instructions may receive inquiry details necessary to fulfill your request. Transfers follow contractual confidentiality terms.
Inquiry records are retained only as long as needed for sales follow-up, warranty support or legal obligations, then deleted or anonymized.
Depending on your jurisdiction, you may request access, correction or deletion of personal data by contacting us via the contact page.